If you think someone you know is being bullied or harassed there are lots of ways you can help them.
Listen and believe
- Listen. If someone discloses an experience of bullying or harassment to you, listening to what they tell with no judgment, compassion and empathy can be incredibly helpful. Just taking the time to listen to someone and talk about what has happened can help.
- Believe. Rather than asking a lot of questions, just let them know that you believe them and will support them as best as you can. Try not to skip ahead to what to do practically without first validating what you have heard and listening to what they have to say.
- Reassure. Remind them that no one, regardless of relationship or status, has the right to hurt them and that no matter what, it is not their fault that this occurred.
- Give options. You can simply ask them what they need or want. They might not make the same decision you would; however, only they can decide what is best for them. You can help them explore options but avoid telling them what they should do.
Signpost to University Support
There is lots of support available at ARU that your friend or loved one can access for support. We have resources and people ready to help you so don't hesitate to reach out to our wellbeing support teams and remember that you're not alone.
For student wellbeing support options visit our website.
For staff wellbeing support options visit The Heron.
Campus security and SafeZone app
We're committed to making sure we have a secure and supportive environment for everyone. If you ever feel unsafe or need urgent help on campus, contact our Safety and Security team as soon as possible.
The SafeZone personal safety app is free to download and use, and is the quickest way to get emergency help on campus.
Visit aru.ac.uk/keepsafe
Signpost to Specialist Services
- National Bullying Helpline provides information and advice for anyone dealing with bullying.
- Citizens' Advice provides information on bullying and harassment.
Reporting options
It's important to respect any reporting decision including a decision not to report at all. There are a lot of reasons why someone may choose not to report, only they can decide what is best for them.
University
If the perpetrator is a member of the ARU community, your friend or loved one will have the option of submitting a formal report. The first step is for them consider the 'Report with contact details' option. An advisor can provide your friend or loved one with advice and support on what options are available to make an informed decision.
Police
Some forms of harassment might also break criminal law, in which case the person in question can report it to the police.
In an emergency or if you are in immediate danger you should dial 999. Otherwise, you can call 101, report online or visit your local police station to report a crime.
Reporting is a big decision, and all of the support services linked to above can support you with this, if your friend or loved one decides to make a police report.